Case Studies
Real Results for Real Businesses
These anonymised case studies demonstrate the measurable outcomes we have delivered for clients across the food manufacturing sector and beyond.
Results at a Glance
Capability Systems at a glance.
30+
Years of IT consultancy
15+
Client engagements delivered
Est. 1995
Company founded
50+
Years combined team experience
Eight Consecutive A+ BRC Audit Results
How sustained technical leadership and systematic compliance management delivered eight consecutive A+ BRC audit grades at a major food manufacturing site, with zero Critical or Major non-conformances.
The Challenge
Sustaining an A+ BRC grade — the highest result, requiring zero Critical or Major non-conformances — year after year is exceptionally difficult. The site produced chilled products for major UK retailers through successive ownership changes, facing constantly evolving BRC standards, tightening allergen requirements and increasingly demanding retailer codes of practice.
Our Solution
We treated audit readiness as a continuous state, not a periodic event — maintaining HACCP plans, risk assessments and allergen controls to audit-ready standard at all times. Rigorous non-conformance management, internal audits, supplier governance and cross-functional improvement projects created a self-reinforcing compliance culture that sustained results through the ownership transition.
Results
- Eight consecutive A+ BRC audit grades
- Zero Critical or Major non-conformances across the entire period
- Full compliance with evolving BRC standards, customer codes of practice and legislation
- Established a durable compliance culture that sustained results through organisational change
Built a HIPAA-Compliant Video Consultation System in Weeks During COVID-19
How we rapidly delivered a secure, HIPAA-compliant video consultation platform enabling clinical staff to continue patient consultations remotely when the COVID-19 pandemic hit.
The Challenge
When COVID-19 lockdowns began in 2020, the client's clinical staff could no longer see patients in person — leaving vulnerable children with learning difficulties without access to essential assessments and training. A HIPAA-compliant remote consultation solution was needed urgently.
Our Solution
We rapidly built a HIPAA-compliant video consultation platform integrated with the client's existing health information system. The front-end prioritised ease of use for clinicians and families, with full security controls across video streams, session data and patient information.
Results
- Delivered a fully HIPAA-compliant video consultation system under extreme time pressure
- Enabled clinical staff to continue patient consultations remotely without interruption
- Maintained continuity of care for children with learning difficulties during lockdown
- CEO praised the developer as the best front-end software engineer he had met
“Jason is the best front-end software engineer I have met.”
CEO, US Healthcare Technology Provider
Transforming Quality Control into Quality Assurance at a Premium Meat Products Manufacturer
How we shifted a premium meat products manufacturer from reactive end-of-line quality control to a proactive quality assurance culture, reducing product recalls by 30% and strengthening food safety compliance.
The Challenge
The client relied on end-of-line inspection to catch quality issues — defects could progress deep into production before detection, increasing waste and recall risk. With multiple retailer codes of practice, evolving BRC standards and tightening allergen requirements, quality needed to become a preventive discipline rather than a reactive inspection function.
Our Solution
We transformed the site from reactive inspection to proactive quality assurance, establishing HACCP and TACCP frameworks with thorough risk assessments across all processes. Structured non-conformance management, overhauled internal audits, KPI-driven trend analysis and cross-functional improvement projects — including microbiological and allergen initiatives — embedded prevention into every stage of production.
Results
- 30% reduction in product recalls
- Established a proactive quality assurance culture across the site
- Strengthened food safety compliance across BRC, HACCP and customer standards
- Reduced non-conformance closure times through structured root-cause analysis
Replaced Legacy CMS at a Multinational IT Services Company, Saving Tens of Thousands in Annual License Fees
How we replaced Microsoft Content Management Server with a custom .NET solution, eliminating costly SharePoint licensing across 14 servers and improving performance by 20%.
The Challenge
The client ran Microsoft Content Management Server (MCMS) across 14 servers. When Microsoft discontinued MCMS and folded its licensing into SharePoint Server, the client faced tens of thousands in annual SharePoint fees for software unrelated to SharePoint — plus COM interop overhead that degraded performance and locked servers to 32-bit architecture.
Our Solution
We built a custom .NET and ASP.NET CMS that eliminated all SharePoint and legacy COM dependencies. Removing the COM interop layer delivered a 20% performance gain, unlocked 64-bit migration, and gave the in-house team a clean, maintainable codebase with no reliance on discontinued products.
Results
- Eliminated tens of thousands in annual SharePoint license fees
- 20% performance improvement by removing COM interop
- Enabled migration from 32-bit to 64-bit server infrastructure
- Delivered a clean, maintainable codebase for future upgrades
“We were paying enterprise SharePoint licensing costs for software we weren't even using as SharePoint. The replacement CMS eliminated that overhead entirely and performed better than what it replaced.”
Programme Manager, Multinational IT Services Company
Train Service Specification System Commended by the Rail Franchising Regulator
How we built a system to import and validate varied train service specifications for franchise compliance, earning a commendation from the rail franchising regulator.
The Challenge
After privatisation, the rail franchising regulator needed to verify that train operating companies (TOCs) met their franchise service obligations. Specifications came in varied formats inherited from the pre-privatisation era, and manual validation was time-consuming, error-prone and risked letting compliance gaps go undetected.
Our Solution
We built a system that imported service specifications across their varied formats, normalising the data for compliance checking against actual service delivery. Close collaboration with operational stakeholders ensured correct handling of each format's nuances, transforming a laborious manual process into a reliable, repeatable operation.
Results
- Formal commendation from the rail franchising regulator for software quality and performance
- Successfully imported and validated multiple specification formats
- Enabled TOCs to demonstrate compliance with franchise service requirements
- Streamlined a previously manual and error-prone process
“The software provided has performed exceptionally well. We have been very impressed with both the quality of the system and its ability to handle the complexity of the varied specification formats.”
Regulator Review Panel, Rail Franchising Regulator
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